Orders
Are CeePoo products BPA-free and safe for kids?
Yes, all our bottles, sippers, and mugs are 100% BPA-free, non-toxic, and made from food-grade materials. They are completely safe for children and everyday use.
Do your bottles keep water hot or cold for long hours?
Absolutely! Our stainless steel and insulated bottles are designed with double-wall technology to maintain temperature—keeping drinks hot or cold for several hours.
Can I use CeePoo bottles for gym or workouts?
Yes! We offer lightweight, leak-proof, and motivational sipper bottles specifically made for gym and sports use.
Are your mugs and sippers suitable for office use?
Definitely. Our range includes elegant and practical mugs and bottles designed for office environments—perfect for coffee, tea, or water throughout your workday.
How do I clean my bottle or mug?
Most of our products are easy to clean with warm soapy water. Some are dishwasher-safe, and we recommend checking the care instructions included with your product.
Do you offer PAN India delivery and returns?
Yes, we deliver across India with multiple payment options including Cash on Delivery. We also offer hassle-free returns and replacements.
Shipping & Returns
Do you deliver across India?
Yes, we offer PAN India delivery to all major cities and towns. No matter where you are, CeePoo products can reach you!
Can I return a product if I’m not satisfied?
We accept returns only if the product is damaged, defective, or broken at the time of delivery. If your item arrives in poor condition, please contact us within 48 hours of receiving it, and we’ll arrange a quick replacement or refund. Returns for reasons like change of mind or personal preference are not accepted.
What if I receive a damaged or wrong item?
We’re sorry! If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery. We’ll arrange a quick replacement or full refund.
Do you charge for returns or exchanges?
Returns or exchanges for damaged or incorrect items are absolutely free. For other reasons, shipping costs (if any) will be mentioned at the time of request.
Can I exchange my product for another size or color?
Yes, if the item is unused and in original condition, you can request an exchange for another variant, subject to availability.
How do I initiate a return or exchange?
Simply contact us on WhatsApp or email with your order number and issue. We’ll guide you step-by-step and make the process easy and fast.
How will I get my refund?
Once your returned item is received and verified, your refund will be processed within 5–7 working days to your original payment method or via UPI/Bank Transfer.